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Resume - Collections Specialist

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Pat Brown
123 Main Street • Any City • STATE 10001 • (H) (301) 555-1112 • (C) (301) 555-1111 email@gmail.com

----------------------------

OBJECTIVE:

Experienced collections agent with advanced MS Excel, multi-tasking and research skills is looking for a senior accounts payable coordination position in the Miami, FL area.

QUALIFICATIONS SUMMARY

  • 5 years commercial (B2B) and 3 years individual collection experience.
  • MS Office power user. Especially well-versed in MS Excel.
  • Can construct Excel tables and run reports.
  • Excellent written and oral skills.
  • Comfortable making cold-calls and talking on the phone.
  • Excellent research and tracking skills due to detective agency background.

    WORK EXPERIENCE

    LION’S HEAD COLLECTION AGENCY
    February 2005 - Present
    Senior Accounts Payable/Receivable Specialist
    Tampa, FL

  • Ran 30, 60 and 90 day aging reports on all past-due accounts.
  • Initiated 60 or more cold calls a day to collect on delinquent accounts.
  • Communicated with clients to make sure they stayed current with their payments.
  • Used Microsoft Excel to generate tables, charts, accounts due reports.
  • Received and handled all bankruptcy notices.
  • Reconciled client accounts by reviewing their credits, payments, refunds, and applied credits for overpayments.
  • Handled all tasks to facilitate payment on open invoices including lien waivers, sending invoice

    DOLPHINAS ACCOUNTS PAYABLE
    2002 - 2005
    Accounts Payable/Receivable Specialist
    Miami, FL

  • Generated monthly and quarterly aging report.
  • Worked past-due commercial accounts by placing collection calls, reconciling accounts, getting in touch with account reps and regional sales reps, etc.
  • Submitted and received copies of checks from the main corporate headquarters.
  • Wrote and mailed COA letters to the main office.
  • Received and processed all credit card payments.

    TORERO DETECTIVE AGENCY Miami, FL Junior Detective 2000 - 2002

  • Tracked down missing persons and delinquent parents.
  • Handled all office communications.
  • EDUCATION

    Walden University
    Online Associates Degree, Accounting
    May 2001

    REFERENCES available upon request.

  • How to write a Cover Letter

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